How do I get the app?

The ‘CANA Credit Union’ app is available to all members via Google Play Store and Apple App Store.

  • Go to the relevant store on your device
  • Search ‘CANA Credit Union’
  • Download our app for free

Alternatively, you can simply choose your device OS below and go straight there to download the app! Please note, you have to be registered for online access in order to login to the mobile app.

If you are not yet registered for our online banking – you can register here!

Google Play Store | Apple Store

Biometric Login

Transfer Funds

Apply For Loans

View Statements & IBAN

Set Up New Payees

Secure Messaging

Get the Mobile App Today

How To Download

If you are already a member of CANA Credit Union you can download our app for Android devices from the Google Play Store or for Apple devices from the Apple Store.

Google Play Store Apple App Store
Guides to Online Banking & Mobile App

 

Security Features:

  • Protection of your personal data using SSL (Secure Socket Layer) encryption – Industry wide strong level of encryption.
  • Secure sign-in – Three-tiered login – for additional levels of access and security.
  • 8-digit PIN and Password – as per industry best practice guidelines (upgrade from 4-digit pin).
  • Firewall protection – to stop unauthorized access and protect the information on your systems.
  • Time-out facility – which automatically signs you out after a period of inactivity (to continue banking online, simply sign in again).
  • Secure Messaging – all account specific member communication is sent through a secure channel in CU Online.
  • PINs issued by secure pin mailer.

We have created a step-by-step guide that will show you how to login to online banking via the website and mobile app. Click the PDF below to see more.

How to Login to Your Online Banking

To add a new payee to your CANA online account, go to ‘payments’ > ‘manage payees’ > ‘add new payee’.

For the security of your account, when you add a payee for the first time on your online account, you will receive a text message confirming the payee’s details.

Furthermore, when you transfer money to this payee for the first time, the credit union will contact you to verify the transfer details.

Click the PDF below to view a step-by-step guide of how to add a new payee through the mobile app.

How to Create a Payee

 

Your personal IBAN number is available on your online account/app as 'EFT Current Account'.

You can transfer money to this IBAN through your own bank account and label whether you want it to go to shares or loan.

Click the PDF below to view a step-by-step guide on how to access your Online Statement for CANA Credit Union through the app.

How to Generate an Online Statement

Setting up a Quick Funds Transfer can easily be done through the CANA Mobile App. Click the PDF below to view a step-by-step guide.

How to do a Quick Funds Transfer

Uploading and signing relevant documents can easily be done through the CANA Credit Union mobile app. Below you will find two step-by-step guides showing you how to upload documents (bank statement, proof of ID, proof of address, etc) and how to digitally sign a document (such as a loan application).

How to Upload Documents via the CANA App

How to Digitally Sign Documents

Need help to access or download the app, contact us for assistance.

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